Privacy Policy

 

Effective Date: 09 Jun 2026

Welcome to MERCSTONE EV. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with our services. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following personal information:
  • Name
  • Phone Number
  • Email Address
  • City / State / Location
  • Business or Dealer Inquiry Details
  • Any information submitted through contact forms, dealership or distributorship applications
We may also automatically collect technical information such as:
  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Cookies and Analytics Information

2. How We Use Your Information

Your information may be used for the following purposes:
  • Responding to your inquiries and requests.
  • Providing dealership or distributorship information.
  • Offering customer support.
  • Improving our website and user experience.
  • Sending product updates, promotional offers, and company news.
  • Website analytics and performance monitoring.
  • Internal business operations.

3. Cookies Policy

MERCSTONE EV uses cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze website traffic.You can disable cookies through your browser settings. However, some features of the website may not function properly after disabling cookies.

4. Third-Party Services

We may use trusted third-party services including:
  • Google Analytics
  • Google Ads
  • Meta (Facebook) Pixel
  • WhatsApp Business
  • Lead Collection Platforms
  • Email Marketing Services
These third-party providers process information according to their own privacy policies. We encourage users to review those policies separately.

5. Data Protection

We implement appropriate technical and organizational security measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.While we strive to use commercially acceptable methods to protect your information, no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Information Sharing

MERCSTONE EV does not sell, rent, or trade your personal information to third parties.Your information may only be shared:
  • When required by applicable law.
  • With trusted service providers assisting in business operations.
  • With authorized dealers or business partners to fulfill your requests.
  • To protect the rights, safety, or property of MERCSTONE EV.

7. User Rights

You have the right to:
  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal data where applicable.
  • Withdraw consent for marketing communications.
  • Request information regarding how your data is used.
To exercise these rights, please contact us using the details below.

8. External Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, security, or content of those external websites.

9. Changes to This Privacy Policy

MERCSTONE EV reserves the right to modify or update this Privacy Policy at any time. Any changes will become effective immediately upon posting on this page. We encourage users to review this page periodically.

10. Contact Us

MERCSTONE EVIf you have any questions regarding this Privacy Policy, please contact us using the information below:
Website: www.mercstoneev.com
Email: info@mercstoneev.com
Phone: +91 8697589601